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With consumers responding favorably to computers that offer personalized services and businesses seeking to cut labor costs, the use of artificial intelligence will grow rapidly, but firms shouldn’t adopt the technology without also creating ethics policies to govern its use. So reports CMSWire.

Some restrictions could include collecting only as much personal data as is needed to serve customers and collecting data only directly from customers.

Read the full post from CMSWire.

Last modified on Friday, 30 August 2019
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